Limited Window Warranty

Warrants to the original purchaser and the original homeowner of the following Tucker Door & Trim (TDT) Window products that should it prove defective by reason of improper workmanship and/or material the owner shall be entitled to the following so long as such defect was not caused by misuse, glass breakage, use in a harsh environment or pool area, modifications or deficiencies in building design, construction, installation, or insufficient maintenance.

  1. Replacement of any defective wood window frame component or wood sash frame component for 1 year from the date of purchase.
  2. Replacement of any composite, solid vinyl or vinyl clad window frame component or any composite, solid vinyl, or vinyl clad sash frame component found to be suffering from rot, fungal decay, warping, splitting, cracking , checking peeling, blistering, rust, delaminating, or termite or insect damage for 20 years.
  3. Replacement of components of any defective window balance system or hardware for 1 year from the date of purchase.
  4. Replacement of glass in any solid vinyl, composite, or wood boot glazed operative sash insulated window found to be suffering from seal failure for 20 years from the date of purchase.
  5. Replacement of glass in any product other than a solid vinyl, composite, or wood boot glazed operative sash insulated window found to be suffering from a seal failure for 5 years from the date of purchase.
  6. Replacement of wood or PVC SDL bars found released from insulated glass due to adhesive failure for 1 year from the date of purchase.

 

  • Tempered glass may break or shatter without apparent cause, and is therefore NOT covered by this limited warranty.
  • Use of properly applied removable grills does not void the warranty, but TDT will not replace grills under the warranty.
  • Due to heat absorption, the use of paints with an LRV<55 should not be used on TDT window products, and will void the warranty.
  • The application of a window UV -limiting coating or tint film will void the warranty.
  • Use of/or exposure of harmful chemicals that causes defects will void
  • Tucker Door and Trim (TDT) reserves the right to inspect this product to determine the validity of such a claim, and, in any event, is not responsible for installation, reinstallation, painting, materials, freight or other labor or costs associated with replacement parts.

 

To the extent allowed by law, TDT DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  Furthermore, to the extent allowed by law, under no circumstances shall TDT be liable to the owner or any other person for any consequential damages, whether arising out of breach of warranty, breach of contract, negligence, or otherwise.  Installation of this product in a structure clad in an Exterior Insulation and Finish System (“EIFS”) or Direct-Applied Exterior Finish System (“DEFS”) – both known commonly as synthetic stucco – which does not provide an adequate drainage plane behind the surface of the cladding VOIDS all warranties contained herein

 

TO MAKE A WARRANTY CLAIM the owner must submit to TDT in writing within 120 days of notice of the alleged defect(s) a detailed description of the alleged defect(s) as well as the owner’s name, address, and telephone number.  TDT reserves the right to inspect this product to determine the validity of such a claim, and, in any event, is not responsible for installation, reinstallation, painting, materials, freight or other labor or costs associated with replacement parts.  The warranties contained herein are the owner’s sole and exclusive remedy under any warranty, contract, negligence, or other claim.